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Point Rewards Program


1. Membership & Eligibility

The Point Rewards Program ("Program") is a free rewards program offered by Strawberrynet to its customers. Membership to the Program ("Membership") is limited to individuals only and is limited to one account per individual. Eligible minors must obtain their parent's or legal guardian's consent prior to participation.

You must have a Strawberrynet account with a password in order to be eligible. New customers who register for an account will be automatically enrolled in the program.


2. Earning and Redeeming Program Rewards

Under the Program, for every dollar spent (as applicable based on country of purchase) on Strawberrynet merchandise online at, you will receive 2% of your order value as points. We also offer point rewards events from time to time and in under those circumstances the point rewards offer would apply.

In regions where the smallest unit of currency is 1 (such as Japan, Korea, Indonesia, Chile, Iceland, Taiwan and Iran), points will be rounded up or down to the nearest integer after a customer has Earned them. In other regions, points will be rounded to the nearest first decimal.

You can view your current point balance, as well as any other points activity, in your account page.

Points may be used at checkout towards a purchase on orders of HKD234.90 or more. The retail value of the Reward does not count toward Strawberrynet's free shipping threshold. Points cannot be redeemed for cash and can only be used at checkout towards the value of your purchase. Strawberrynet may, at its own discretion, allow points to be redeemable for other items of merchandise from time to time.

Please note that in regions where the smallest unit of currency is 1, the minimum number of points you can apply to each order is 1. In other regions, the minimum is 0.1 point. Points are applied to your order total after cash coupons and discounts are applied, but before shipping, surcharges, and applicable taxes are calculated.

Please note that it may take up to 24 hours after placing an order for points to be updated in your account. After purchase, accrued points will appear under the Pending category for 7 days. After 7 days, points will become Earned, and may be used towards future purchases.


3. Order Cancellation

If an item is cancelled from your order, the points accrued from that item will be deducted from your account. It is possible your account could have a negative balance if you do not have enough points in your account because of the item cancellation. If your entire order is cancelled, any points accrued from that order will be deducted from your account. Any points used to purchase the order will also be returned to your account.


4. Point Expiration

All points expire 90 days after they are earned. The current status of all your points can be found in your individual account.


5. Communications with Strawberrynet

By registered an account on Strawberrynet, you agree (or, if you are a minor, your parent or legal guardian agrees) to receive advertising, marketing materials and other communications from Strawberrynet. By signing up to join the Program, you will automatically be subscribed to receive Program emails.


6. Opting Out of Communications with Strawberrynet

If you do not wish to receive these communications, you can request that they be discontinued.


7. Changes, Termination And/Or Removal From Program

Strawberrynet may, in its sole discretion, alter, limit, or modify the Program rules, regulations, benefits, eligibility for Membership, or any other feature of the Program (including assigning any of its obligations to customers under the Program at any time to another person or entity, without recourse) or may terminate the Program any time at its sole discretion, by posting any such changes on the Strawberrynet website. Your continued participation in the program following such changes constitutes your acceptance of the changes.

Strawberrynet reserves the right to exclude individuals from the Program or remove points from a member's account at its sole but reasonable discretion. In particular, any abuse, manipulation or "gaming" of the Program or its rules (as determined by Strawberrynet), failure to follow any terms of the Program, any misrepresentation or any conduct detrimental to the interests of Strawberrynet not otherwise protected by law may subject members to revocation or deduction of points obtained through these abusive or manipulative activities and will affect eligibility for further participation in the Program. If your membership is revoked or otherwise cancelled, any points in your account will automatically expire. Strawberrynet reserves the right to make changes to its Web site and these Terms at any time. It is your responsibility to check or review these Terms from time to time to keep informed of any changes. By joining the Program, you hereby agree to be bound by any such changed Terms.


8. Limitation of Liability

To the fullest extent permitted by law, Strawberrynet will not be liable for any damages of any kind arising out of or in connection with your participation or membership in the program, including damages arising out of changes to or termination of the program. This is a comprehensive limitation of liability that applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. By agreeing to these terms, you willingly agree (or, if you are a minor, your parent or legal guardian willingly agrees) that you have relinquished your right to seek these damages from Strawberrynet.

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