Berries Rewards
BERRIES REWARDS helps to take your shopping experience to the next level.
Now, you can start earning points on every purchase!
And More..
- Exclusive access to brand discount
- A special birthday offer
Q . What’s Berries Rewards?
The Berries Rewards is our rewards program that lets you earn points on all your purchases and redeem those points like cash in your next purchases.
Q . How do I starting earning Points?
It’s super easy! Simply follow:
- Log in/ Create to your Strawberrynet account
- In your 1st order, 2% of your total order value will be converted into points. Your total order value includes all shipping fees, surcharges and taxes. If your order value total was HKD100, you will receive 2 points. Your points will be credited to your account 7 days after you successfully complete your purchase.
- Starting from 2nd order, you are LEVEL UP! That means you will earn more points in every order since then!
Q . How do I level up/ maintain my Point Entitlement?
Your Point Entitlement will be valid for 6 months from the date you entered that Level.
During this 6-month period, you’ll need to purchase at least ONE time to secure your point level. Otherwise, your point level will be downgraded.
If you do not qualify within 6 months, you will automatically be moved down to Level 0.
Please note you may also move down a Level due to a refund/ return/ cancellation.
Please make sure you’re opted-in to our marketing communications, we will email you reminder(s) before your Level expiration date.
Q . How do I check my Points balance?
- Log in to your Strawberrynet account
- Go to “Account Page” > “Dashboard”. You’ll see the points which you can be used right away, points summary that you’ve spent and those expired points.
Q . How do I redeem my Points?
- Log in to your Strawberrynet account
- Go to “Account Page” > “Dashboard” and you’ll see the available points which you can be used right away.
- Key in the number of point you wish to redeem at checkout. The redeemed points will then automatically deduct in your order.
- Be reminded, your points will expire after 90 days – AND, we will send you reminder before they go expire.
- Points can be used with a minimum spend of EUR 50.00. For more info, see the T&C.