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Please note that we could not provide hotline service now, please contact us via email or simply fill in the form below. Apologize for any inconvenience caused.

Contact Us

Have you visited our FAQ section? We might have answered your question already.

You can email us using the form below or if you would prefer to call us, please use the number listed below. We look forward to hearing from you!

Email Us

Please note that Customer Service hours are Monday to Saturday from 9:00 a.m. to 6:00 p.m. and Sunday: Off.

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Call Us

International Toll Free Number

You can call us toll free on:

Tel No. :  00 852 8176 9423
                 00 852 8176 9424


For China with Free Long Distance Call Fee
Customer Service office hour: Monday to Saturday from 9:00 a.m. to 6:00 p.m. and Sunday: Off

Live Chat

Live Chat Service Hours: English - Monday to Sunday from 9:00am to 11:00pm;
Chinese - Monday to Saturday from 9:00am to 6:00pm


To send us a fax, please use the number below. Don't forget to dial your international dial-out code first, followed by our country code (852).

Fax number: (852) 2811 5138

Write To Us

StrawberryNet is located in Hong Kong, one of the world's most dynamic cities. From our secure, climate controlled distribution centre we can reach all major destinations the next day.

If you'd like to write to us, you can reach us at:

Strawberry Fields,
No. 4 A Kung Ngam Village Road,
Shau Kei Wan,
Hong Kong

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