Have you visited our FAQ section? We might have answered your question already.
You can email us using the form below. We look forward to hearing from you!
Please note that Customer Service hours are Monday to Sunday from 9:00 a.m. to 8:00 p.m. (HK Time)
Our customer service agents are standing by to help answer your enquiries. If your call is regarding an order you have placed with us, then please have your order number ready.
Remember to dial your international dial-out code first followed by our country code (852).
Contact Us : (852) 3516 8719
Customer Service office hour: Monday to Sunday from 9:00 a.m. to 8:00 p.m. (HK Time)
Live Chat Service Hours:
English - Monday to Sunday from 9:00am to 8:00pm
Chinese - Monday to Saturday from 9:00am to 6:00pm
To send us a fax, please use the number below. Don't forget to dial your international dial-out code first, followed by our country code (852).
Fax number: (852) 2811 5138
Write To Us
StrawberryNet is located in Hong Kong, one of the world's most dynamic cities. From our secure, climate controlled distribution centre we can reach all major destinations the next day.
If you'd like to write to us, you can reach us at:
12/F Tower B, Manulife Financial Centre
No 223-231 Wai Yip Street
Kwun Tong, Hong Kong