Informasi tentang Penghantaran

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We're around to deliver your order safely. However, due to the current situation, your order may be delayed and a 2.5% freight surcharge will be applied at checkout.

Informasi tentang Penghantaran

Shipping is FREE when your order is RM 250 or more (after discounts). Orders below RM 250 will be charged RM 25 for shipping. Shipping costs are converted to your local currency based on the daily exchange rate.

Courier and express shipping rates will be calculated at checkout.

Sebaik sahaja kami telah menerima bayaran anda, pesanan anda akan dihantar dalam tempoh 24 jam dan anda akan menerima pengesahan e-mel sebaik sahaja ia dihantar. Anda boleh juga menyemak status pesanan anda melalui laman web kami pada bila-bila masa.

Anggaran masa penghantaran

Cost* bandar-bandar utama Kebanyakan kawasan kawasan-kawasan pedalaman Tandatangan diperlukan? Can be Used for Fragrance Orders
Standard Shipping (Signature) FREE for orders over 250.00 (after discounts)
RM 25.00 for orders below 250.00 (after discounts)
4-6 postal days 7-10 postal days 10-14 postal days Ya Ya
Standard Shipping (No signature) Above 250.00- FREE
Below 250.00- RM 25.00
10-14 postal days 10-14 postal days 14-21 postal days Tidak
Express Shipping RM 112.50 2-3 postal days 2-3 postal days 2-3 postal days Ya Tidak

*Please note that all costs are converted to local currency based on daily exchange rate.

Standard Shipping

For Standard Shipping (Signature) deliveries, you can expect to receive your order within 4-6 days to major cities and up to 10-14 days for more remote areas. Your order can be tracked through our tracking system and a signature is required for delivery. We suggest having your parcel shipped to your workplace if no one is home during the day to sign for your delivery.

If you have not received your order after 14 business days please contact us.

For Standard Shipping (No Signature) deliveries, most customers will receive their order in 10-14 days, however it may take 14-21 days for more remote destinations. A signature is not required for delivery and tracking is not available. Orders to military addresses or PO boxes must be sent via Standard Shipping (No Signature).

Please note that orders shipped by non-registered post are shipped at the customer's own risk, since no tracking is available for such shipments and a signature is not required for delivery. We do not process claims for losses or damages in such cases. Therefore, we highly recommend that you send your orders via registered post.

Express Shipping

Kebanyakan kelewatan penghantaran disebabkan oleh pemeriksaan kastam yang tidak dapat dielakkan atau kerana tiada rumah untuk menandatangani untuk penghantaran. Kami akan membayar balik caj tambahan untuk perintah-perintah yang diadakan di kastam, tetapi tidak untuk kelewatan yang disebabkan oleh kekurangan tandatangan.

For RM 112.50, Express Shipping orders are delivered anywhere in the world within 2-3 days. This excludes any time required for customs clearance, which is out of our control. Please note that fragrance or home scent orders cannot be sent via express shipping.

Shipping costs are converted to local currency based on the daily exchange rate.

Courier Delivery with Prepaid VAT

Tempahan yang dihantar ke negara-negara berikut akan dihantar menggunakan perkhidmatan kurier khas. Please note that this VAT is paid at checkout and is not refundable.

List of Countries with Prepaid VAT Courier Delivery
United Kingdom Ireland

Postal Delivery with Prepaid VAT

Orders shipped to the following countries can be shipped using a special postal service.

List of Countries with Prepaid VAT Postal Delivery
Austria Finland The Netherlands
Belgium Greece Poland
Bulgaria Hungary Portugal
Croatia Latvia Romania
Cyprus Lithuania Spain
Czech Republic Luxembourg Slovenia
Estonia Malta

Semua VAT dan cukai prabayar menggunakan perkhidmatan ini supaya anda tidak perlu membayar apa-apa lagi sekali perintah itu diterima. Ini bermakna bahawa kelewatan kastam akan dikurangkan supaya anda akan menerima pesanan anda lebih cepat.

Kami amat mengesyorkan anda menggunakan pilihan ini untuk menghantar hadiah kerana penerima tidak akan dibebani dengan caj VAT dan anda boleh mengesahkan penghantaran melalui halaman penjejakan pesanan.

Anda juga akan mempunyai akses kepada Penjejakan perintah yang dipertingkatkan, membolehkan anda untuk melihat pengesahan penghantaran bungkusan anda.

VAT, tax and duti

We currently ship to over 190 countries excluding France, Monaco, and Turkey.

Effective from 20 April 2020, we will no longer cover VAT claims. In the event that your order is charged taxes or other additional charges, you are responsible for all expense occurred, which is not refundable.

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