Contact Us

You can email us using the form below or if you would prefer to call us, please use the number listed below. We look forward to hearing from you!

Email Us

Please note that Customer Service hours are Monday to Sunday from 9:00 a.m. to 8:00 p.m. (HK Time)

(* required fields)

Call Us

Our customer service agents are standing by to help answer your enquiries. If your call is regarding an order you have placed with us, then please have your order number ready.

Remember to dial your international dial-out code first followed by our country code (852).

Contact Us : (852) 3516 8719

Customer Service office hour: Monday to Sunday from 9:00 a.m. to 8:00 p.m. (HK Time)

Live Chat

Live Chat Service Hours (English Only): Monday to Sunday from 9:00 a.m. to 8:00 p.m. (HK Time)​

Faxes

To send us a fax, please use the number below. Don't forget to dial your international dial-out code first, followed by our country code (852).

Fax number: (852) 2811 5138

Write to Us

StrawberryNET is located in Hong Kong, one of the world's most dynamic cities. From our secure, climate controlled distribution centre we can reach all major destinations the next day.

If you'd like to write to us, you can reach us at:

Strawberry Fields
No. 4 A Kung Ngam Village Road
Shau Kei Wan
Hong Kong

My Account
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United States | English
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