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Please note that we could not provide hotline service now, please contact us via email or simply fill in the form below. Apologize for any inconvenience caused.

Contact Us

Have you tried our FAQ section? We might have answered your question already.

You can email us using the form below. We look forward to hearing from you!

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Call Us

Customer Service Hotline

Our customer service agents are standing by to help answer your enquiries. If your call is regarding an order you have placed with us, then please have your order number ready.

You can make IDD call to our CS Hotline (852) 3516 8719 and press 4 for Korean.

Customer Service office hour: Monday to Friday from 10:00 a.m. to 5:00 p.m.
Saturday and Sunday: Off

Write To Us

StrawberryNet is located in Hong Kong, one of the world's most dynamic cities. From our secure, climate controlled distribution centre we can reach all major destinations the next day.

If you'd like to write to us, you can reach us at:

Strawberry Fields,
No. 4 A Kung Ngam Village Road,
Shau Kei Wan,
Hong Kong

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