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Contact Us

Have you visited our FAQ section? We might have answered your question already.

You can email us using the form below or if you would prefer to call us, please use the number listed below. We look forward to hearing from you!

Email Us

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Inquiry by phone

International toll-free number (free international calls from Japan):
Tel. 0800 2226 867
Mon-Fri 10 am-2 pm

This is a direct line to Japanese customer service. Please note that it may not be reachable during the New Year holidays, Chinese New Year holidays and public holidays in Hong Kong.Please call following number when the above-mentioned phone line is busy or outside hours.+852 2591 0300 / +852 2811 5399 (Toll, English only)


To send us a fax, please use the number below. Don't forget to dial your international dial-out code first, followed by our country code (852).

Fax number: (852) 2811 5138

Write To Us

StrawberryNet is located in Hong Kong, one of the world's most dynamic cities. From our secure, climate controlled distribution centre we can reach all major destinations the next day.

If you'd like to write to us, you can reach us at:

Strawberry Fields,
No. 4 A Kung Ngam Village Road,
Shau Kei Wan,
Hong Kong

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