Security

 

Our goal at StrawberryNET.Com is to make your shopping experience safe, convenient and worry free.

 

At StrawberryNET.Com, all your personal information is protected in transit by a Secure Socket Layer (SSL) which fully encrypts and protects all of your personal data (name, address, credit card number) from being read by anyone over the Internet.

 

U.S. Based Customers

We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the U.S. Fair Credit Billing Act, your U.S. bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00, and in that case you would not need to pay for any of the unauthorized charges made to your card as a result of shopping at our online store. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

 

Non-U.S. Based Customers

If you are using a bank which is not in the US, you may consult your bank for the position in that country.

 

Privacy

 

(1)

We collect from you personal data which will be used by us for the purpose of: providing online shopping services; product marketing and promotion; fulfilling your orders for products; order processing and payment clearing; membership registration, future communication and liaison with you; statistics work and purposes relating or incidental thereto ("Our Services").

(2)

Your personal data is kept confidential, however we have certain Third Party Service Providers who perform important business functions on our behalf, such as: processing credit card transactions, fulfilling orders and delivering packages. They have access to personal data needed to carry out their functions, but they may not use it for other purposes.

(3)

Our website contains links and/or advertising banners which connect you to third parties' websites. You take your own risk to supply any personal data to those websites if you are asked to do so by them, and we will not be responsible for the actions of those websites.

(4)

StrawberryNET.Com does not sell, rent or disseminate your personal information to other parties.

(5)

We make use of Google Analytics to gain insight into our customers' experience on our website and make continuous updates and improvements to the site. Google Analytics does not record any sensitive data that would compromise our customers' security or any information that could be used to identify users in any way. If you have any questions about our Privacy Policy or our use of Google Analytics, please contact us.

(6)

If you have supplied any personal data to us, you have the right to request access to and correction of such personal data held by us. Enquiries concerning your personal data held by us, including making of access and corrections, should be addressed to:-

Customer Service Manager
Strawberry Fields,
No.4 A Kung Ngam Village Road,
Shau Kei Wan,
Hong Kong

We may take reasonable steps to verify your identity before granting access or permitting corrections to your personal data.